Troubleshooting

Most setup problems come down to three things: a mistyped URL, a client that needs a restart, or a beta limit. Check these before anything else.

Beta note: Beta limits and error messages may change before launch.

SeoGrep tools don't show up in chat

• Symptom: you added the connector, but no SeoGrep tools appear.
• Check: open your client's MCP or connector settings and confirm the URL matches YOUR_MCP_URL exactly, with no trailing spaces or line breaks.
• Fix: remove and re-add the connector, then start a brand-new chat — most clients only refresh their tool list on a new session.

"Connection failed" or similar error

• Symptom: the client shows an error when you add the URL.
• Check: confirm you pasted the full URL exactly as your dashboard shows it — partial pastes are a common cause.
• Fix: copy the URL again from the dashboard and paste it fresh, rather than editing the old one.

Tools worked, then stopped

• Symptom: SeoGrep tools were working and then disappeared.
• Check: restart the client — some clients drop remote connectors after being idle or after an update.
• Fix: if restarting doesn't help, re-add the connector with a freshly copied URL from the dashboard.

Runs stop with an out-of-credits message

• Symptom: a run stops and the reply says you're out of credits.
• Check: ask get_credit_balance in your chat to see your remaining balance.
• Fix: trial credits are a one-time grant during beta; top-ups and plans open at launch — see pricing.

Still stuck

We're in private beta, so rough edges are expected. Reach us via the waitlist email you used and describe what you tried — see FAQ for more common questions.