Troubleshooting

Most setup problems come down to three things: a mistyped URL, a client that needs a restart, or a beta limit. Check these before anything else.

Beta note: Beta limits and error messages may change before launch.

SeoGrep tools don't show up in chat

Symptom: you added the connector, but no SeoGrep tools appear.
Check: open your client's MCP or connector settings and confirm the URL matches YOUR_MCP_URL exactly, with no trailing spaces or line breaks.
Fix: remove and re-add the connector, then start a brand-new chat — most clients only refresh their tool list on a new session.

Symptom: the client shows an error when you add the URL.
Check: confirm you pasted the full URL with no missing characters, trailing spaces, or line breaks — partial pastes are a common cause.
Alternative: if your client can send custom headers, use the fixed URL https://mcp.seogrep.com/mcp with your key in an x-api-key header instead — no long URL to mistype.
Fix: your MCP URL is only ever shown once, right when a key is created or rotated — the dashboard shows just a masked prefix after that. If you no longer have the original copy, rotate your key from the Connection page: it mints a fresh URL on the spot (the old URL stops working immediately) so you can copy the new one and paste it fresh.

Symptom: SeoGrep tools were working and then disappeared.
Check: restart the client — some clients drop remote connectors after being idle or after an update.
Fix: if restarting doesn't help, re-add the connector. If you no longer have your original MCP URL saved, rotate your key from the Connection page to get a new one — the old URL stops working as soon as you do.

Symptom: a run stops and the reply says you're out of credits.
Check: ask get_credit_balance in your chat to see your remaining balance.
Fix: trial credits are a one-time grant, one per account. Top-ups and monthly plans are available now from the dashboard's Billing tab — see pricing.

SeoGrep is in beta, so rough edges are expected. Email support@seogrep.com and describe what you tried — see FAQ for more common questions.